Terms and Conditions

The definitions used in Regulations mean:

  1. Service Provider/Personal Data Administrator – EON46 Joint-stock company, Młyńska street 12/322, 61-730 Poznan, National Court Register: 0000810511, tax number: 7831803136, National Business Registry Number: 383714263, share capital: 500.000 zlotys paid in full, https://sygnalist.com
  2. App – Safe Kid mobile app designed for Mobile devices supported by the operating system: Android, iOS, enabling and facilitating, among others informing relevant services such as the police, schools and legal guardians of a child about incidents and accidents, including incidents violating the principles of social coexistence or social norms.
  3. User – a natural person, legal person or an organizational unit without legal personality who uses the App or consents to the use of the App by an underaged User as his legal guardian / parent.
  4. Underaged user – a natural person under 16 , who is using the App with the consent of the legal guardian / parent.
  5. Login – the act of entering Identification Data, enabling the User to be identified.
  6. Identification data – login (e-mail address or User’s name) and password set individually by the User in the process of creating an User Account in the SAFE KID app.
  7. User’s account – additional electronic services provided to the User in the App.
  8. Mobile device – portable electronic devices connected to the Internet using wireless technology (3G, LTE, Wi-Fi) using the Android, iOS operating system, including a portable or desktop computer.
  9. Regulations – these Regulations of the “Safe Kid” mobile app,
  10. Registration – creating an User account in the App made after installing the App on the device of the underaged User via the registration form.§ 2. General provisions
  1. These Regulations, hereinafter referred to as the Regulations, define the rules for using the App.
  2. The Regulation mentioned in pt. 1 is a regulation within the meaning of law regarding the regulations about providing services by electronic means.
  3. The owner and operator of the App, as well as the service providing through it is the Service Provider.
  4. The App and all the materials and information contained therein, the selection and arrangement of content presented under the App, logos, graphic elements, trademarks, are the subject of the exclusive rights of the Service Provider.
  1. The Regulations are shared for free before the User and Service Provider conclude a contract for the provision of services under the App.
  2. The Regulations can be downloaded and saved. The Operator guarantees its full availability. The provisions of the Regulations, which have not been available to Users in the manner indicated in the previous sentences, are not binding on them.
  3. Before using the App, the User is obliged to read the Regulations.
  4. The App can be downloaded and installed free using the online store:
    • Google Play (for Android);
    • App Store (for iOS);§3. Services provided electronically
  1. Services provided electronically via the App include, in particular:
    1. enabling the notification of appropriate services through the App, such as: the police or school attended by an underaged User as well as legal guardians / parents of the underaged User about incidents or accidents, or other circumstances violating the principles of social coexistence or social norms when indicating the User’s personal data, including in particular contact details;
    2. reporting notifications to the appropriate police, school or legal guardian in relation to the incidents referred to above;
    3. notifying above subjects of incidents that are infringements of the law or situations resulting in a threat to the welfare of underaged.
  2. Downloading the App to the User’s Mobile device is payable. The cost of one-time download of the App is 1 Euro.
  3. The User can make a payment for downloading the App on the terms set out by entities operating Google Play and App Store platforms, in accordance with the Regulations of these platforms.
  4. The costs of data transmission required to download, install and use the App are covered by the App User on their own basis under the contract concluded with the operator of the Internet access service. The Service Provider is not responsible for the amount of fees charged for the use of data transmission necessary to use the App.§4. User Registration in the App
  1. To be able to use the App, the User is required to register via the Registration Form.
  2. Downloading and using the App requires the User to create an account for an underaged User in the App and confirming the Registration in the manner described in paragraph 4 below.
  1. To complete the Registration, the User is required to provide the following data at individual stages of Registration:
    1. language and country selection – User’s country of residence
    2. activation via SMS and email – User’s or underaged User’s phone number, and then – User’s email address
    3. after activating the account – underaged User’s name , legal guardian’s name and surname, telephone number and residence address , underaged User’s school details and contact details of the educator (telephone number, email address)
  2. User Registration consists of a two-step verification:
    1. stage one – verification by SMS code – after entering basic data by the User (language, country) and providing the telephone number, there will be send an authorization code to the given number, which should then be provided in the App
    2. stage two – account activation via an activation link – after verifying the SMS, the User is required to provide the User’s email address, wher is then sent an activation link in which the User is required to click to activate the User Account.
  3. The account of the underaged User is authenticated in the App by clicking on the sent activation link. Lack of authentication precludes the User account from being used.
  4. The User has the right to edit his data provided during the Registration and change the password set during the Registration. Editing and changing the password is possible via the App, in the User’s account settings.
  5. The Service Provider may extend the Registration form with additional fields, the completion of which is voluntary (optional data) and does not affect the successful completion of the Registration process.§5. Technical requirements
  1. The App is available to all users of Mobile devices that meet the technical requirements listed below, who will download it from the appropriate store and correctly launch it on their Mobile device.
  2. Installing the App requires downloading the App from the online store specified in § 2 point 5 to the User’s Mobile device.
  1. The device on which the App is to be run must meet the following technical requirements for the operating system:
    1. for the version of the App downloaded from Google Play – Android version 4.4 KitKat minimum,
    2. for the App version downloaded from the App Store – iOS version minimum 9.3.5.
  2. Access to the Internet (active internet connection, active Wi-Fi connection) and active location service is necessary for the App to run and function properly.
  3. By using the App, the User accepts the content of these Regulations.
  4. If you do not agree to accept the Regulations, please uninstall the App.

§6. Rules for using the App

  1. Upon downloading and installing the App on the User’s Mobile device, the User concludes an agreement with the Service Provider for the provision of electronic services as part of using the App, including in particular services consisting of access to the App’s functionality.
  2. Downloading the App from the stores indicated in § 2 of the Regulations as well as using the services offered through it specified in § 3 paragraph 1 is payable in accordance with §3 article 2 above.
  3. Reporting, informing or notifying the appropriate services, school or parents by an underaged User may be only carried out with providing the underaged User’s data such as: name, surname, address of residence, telephone number.
  4. In addition, an underaged User may send a notification to the email address provided by him or her, as well as send a copy of the notification to the email address of the parent or legal guardian indicated by the User during Registration – the User is responsible for indicating the addressee.
  5. The User is solely responsible for the inconsistency of the data provided in the App, as well as for his disclosure to third parties of the password to log in to the App.
  6. The User and the underaged User are obliged to use the App:
    1. in a consistent manner with applicable law, these Regulations and the regulations of the stores in which the App is available;
    2. in a way that does not interfere with the functioning of the App;
    3. in a manner consistent with the principles of social coexistence, including general principles of using the Internet and mobile apps;
    4. in a way that is not inconvenient for other Users, the Service Provider and the operator of the internet access service;
    5. respecting the personal rights of third parties (including the right to privacy) and any other rights they have.
  7. The User and the underaged User are obliged to use any information and materials shared through the App only to the extent of fair use and purposes the App serves.
  8. The User is obliged to immediately notify the Service Provider of any violation of his or an underaged User’s rights in connection with the use of the App.
  9. The User and the underaged User may at any time stop using the App, in particular if they do not accept the changes introduced in these Regulations, Privacy Policy or modification of the App.
  10. Cessation of use requires uninstalling the App from a Mobile device. Termination of the contract for the provision of electronic services occurs when the App is removed.
  11. If it is ascertainmed that a User or an underaged User commits activities prohibited by law or the Regulations, or is violating the principles of social coexistence or harms the justified interest of the Service Provider, the Service Provider may take actions, including limiting the possibility for the User or an underaged User to use the App and provide it for through services, in particular delete posts published by a User or an underaged User.
  1. An underaged User uses the App only with the consent of the adult User who is his parent or legal guardian and under his responsibility.
  2. When installing the App on a device intended for use by an underaged, the User is obliged to provide truthful, accurate and current information and data which are not misleading.
  3. When using the App, a User or an Underaged User places information, content, photos and other data for which he is solely and fully responsible to third parties, bodies and institutions for the possible submission of false data or violation of the rights of third parties, in particular the rights copyright, property or personal.
  4. The User and the Underaged User are obliged to comply with the prohibition on providing illegal content referred to in article 8 clause 3 point 2 letter b) the Act on the provision of electronic services of July 18, 2002 (Journal of Laws No. 144, item 1204 as amended), in particular content calling for racial, ethnic, religious hatred, containing pornographic content, praising fascism, Nazism , communism, propagating violence, questioning historical facts, insulting religious feelings, violating the rights of others, etc.
  5. The Service Provider through the developed App is only an intermediary in providing information posted by the User or underaged User and other data that is sent to the appropriate addressee according to the choice of the Underaged User or User and is not liable to the addressees and third parties for the content, authenticity, choice of the addressee, possible violation of third party rights by the User or underaged User, resulting from their use of the App.
  6. The Service Provider conducts ongoing supervision over the technical functioning of the App, ensuring its correct operation. The Service Provider does not guarantee, however, the constant availability of all App functionalities as well as their flawless operation.
  7. The Service Provider reserves the right to suspend, at any time and for any reason, the activities of the App, as well as to change, withdraw or add new services provided through it.
  8. The Service Provider has at any time the right, without giving a reason, to disable access to the App to make improvements or carry out necessary repairs and maintenance. Technical breaks in the operation of the App cannot be the basis for submitting any claims on the part of Users or underaged Users and any other persons.
  9. The Service Provider reserves the right to suspend, at any time and for any reason, the activities of the App, as well as to change, withdraw or add new services provided through it.§7. Copyright
  1. All proprietary copyrights to the App and shared content in whole and in parts, in particular text, graphic, multimedia elements and programming App elements generating and operating the App are reserved to the Service Provider.
  2. Copyright is protected by the Act of February 4, 1994 on Copyright and Related Rights (Journal of Laws of 2018, item 1191, as amended).
  3. The use of content published in the App does not mean that the User or the underaged User has acquired any copyright.
  4. Upon downloading the App, the Service Provider grants the User and the underaged User a non-exclusive license to use it for its intended purpose. The license does not authorize the User or underaged User to grant further licenses.
  5. The User or underaged User are not entitled to use the App for commercial purposes.
  6. Transferring content contained in the App to third parties is allowed using the tools contained in the App and intended for this purpose.
  7. The User or the underaged User are not entitled to multiply, sell or otherwise market or distribute the App, in whole or in parts, in particular send or make it available in computer systems and networks, mobile apps distribution systems or any other ICT systems.
  8. Materials entered by the User or an underaged User into the App, including incident photos, are forwarded only to recipients of the message specified by the User. The Service Provider does not use Users’ materials for other purposes.§8. Protection of personal data
  1. The App processes personal data on the principles described in detail in the Safe Kid Privacy Policy.
  2. The underaged User’s Mobile device stores data in the form of copies of the content of reports (correspondence) sent by him.
  3. By installing the App on the device of an underaged User, the User accepts the terms of the Regulations and accepts the processing of personal data on the terms described in the Privacy Policy.
  4. The Service Provider informs that in order to provide the access service, it is necessary to process operational data including the date and time of logging in.
  5. Anonymous data regarding the activity of the User or an underaged User in the App can be processed by the Service Provider only for statistical purposes.§9. Service Provider’s liability

1. The User acknowledges that the App is a computer program whose operation is affected by a number of factors requiring the coexistence of the program with other computer programs, computer component drivers, web browsers, other devices, including computer networks or the infrastructure of telecommunications operators.

  1. The Service Provider conducts ongoing supervision over the technical functioning of the App, ensuring its correct operation. The Service Provider does not guarantee, however, the constant availability of all App functionalities as well as their flawless operation.
  2. The User acknowledges that there may be circumstances affecting the operation of the App, which are not the responsibility of the Service Provider, for which it is not possible to examine them comprehensively and to prevent any irregularities in the functioning of the App.
  3. In connection with the above, no provisions of the Regulations, as well as any element of the content of websites belonging to the Service Provider, should not be read as a guarantee of the correct operation of the App, and the User, despite the lack of such a guarantee, independently decides to start using the App, bearing in mind primarily that the App has been designed in a way that ensures its optimal functioning on the device on which the User installs the App in the configuration he uses.
  4. In particular the Service Provider is not responsible for:
    1. damages, lost profits resulting from the violation of third party rights by the User or the underaged User;
    2. damages, lost benefits resulting from disruptions in the availability of all or individual functionalities of the App;
    3. services, apps and websites provided by third parties.
  5. The Service Provider is not responsible for limitations or technical problems in ICT systems that are used by Users’ Mobile devices and which prevent or restrict Users from using the App and services offered through it.§10. Complaint procedure
  1. All complaints regarding the use of the App should be reported within 14 days of finding any irregularities
  2. Complaints can be made:
    1. via email to the email address: office@eon46.com
    2. at the telephone number +48 517 677 975 from Monday to Friday from 8 am to 4pm
    3. in writing to the Service Provider’s address indicated in paragraph 1.
  3. The complaint should contain: the content of the complaint and the contact address to which the feedback should be sent, the name and model of the Mobile device, the current version of the ICT system installed on the device, a detailed description and reason for the complaint.
  4. Time for consideration of a complaint and providing feedback is 14 days. In a situation where the data or information provided in the complaint need to be supplemented, the Service Provider asks the User to complete the complaint before considering the complaint. The time of providing additional explanations by the User extends the period of consideration of complaints.
  5. Responses to complaints will be sent by e-mail, post, fax or telephone, in accordance with the contact details provided by the complainant in the complaint.

§11. Contact with the Service Provider

Contact with the Service Provider is possible in the following ways:

  1. via the email address: office@eon46.com
  2. at the telephone number +48 517 677 975 from Monday to Friday from 8 am to 4 pm.
  3. in writing to the Service Provider’s address indicated in the 1st paragraph.
  4. d)  via Messenger: https://www.facebook.com/Safe-Kid-101906521317129/§12. Final Provisions
  1. The Service Provider has the right to amend the Regulations at any time. Amendments to the Regulations apply from the moment they are placed in the App. The changes are considered accepted by the User from the moment he uses the App.
  2. The Service Provider provides access to the Regulations via a link found on safekid.app or its subpages and directly in the App.
  3. In matters not covered by these Regulations, the relevant provisions of Polish law shall apply, in particular the Civil Code and the Act of July 18, 2002 on the provision of electronic services.
  4. The Regulations have been in force since 22.01.2020.